Values

The non-negotiable principles that guide every system I build

1.Clarity Over Convenience

Do the hard work to make things simple. Clear requirements, defined terms, explicit assumptions.

2.Systems Should Serve People

Technology exists to help humans do better work, not to create more complexity.

3.Design for Inheritance

Build as if someone else will inherit your work tomorrow. Document, structure, and explain.

4.Data Should Be Trustworthy

Data without trust is noise. Ensure accuracy, consistency, and clear definitions.

5.Assumptions Require Proof

Test your hypotheses. Validate your assumptions. Hope is not a strategy.

6.Shared Language Builds Alignment

Define your terms. Create glossaries. Ensure everyone speaks the same language.

7.Pragmatism Over Perfection

Ship something that works, then iterate. Perfect is the enemy of done.

8.Multiperspective Thinking

Consider marketing, sales, product, engineering, and support viewpoints in every decision.

9.Transparency Builds Trust

Share your reasoning, document your decisions, and make your work visible.

10.Stability Before Scale

Make it work reliably before making it work at scale. Foundation before expansion.

Innovation in Practice

How these values show up in real work

Jerusha had the technical ability to be a key driver and the smarts to influence key decisions.
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Jason Hilton

Director of Global Demand Gen at SkyKick

Worked with Jerusha

Transformations are a complex landscape, and Jerusha expertly navigated every facet.
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Thomas Eaves

Head of Engineering at Tivity Health

Worked with Jerusha

Her proficiency across technologies fundamentally improved how we used our CRM and the data we used to make decisions.
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Evan Walker

Marketing Ops Analyst at SkyKick

Worked with Jerusha

Her keen eye for detail and understanding of marketing processes made the HubSpot–CRM integration a major company achievement.
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Arianne Hageman

Marketing Manager EMEA at SkyKick

Worked with Jerusha

Jerusha has fantastic attention to detail and is quick and confident when resolving issues.
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Brendan Collins

Retail & E-commerce Leader

Worked with Jerusha